1. Introduction
Welcome to ThoriGen, operated by Appen Limited ("Appen," "we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information.
This Privacy Policy explains how we handle your personal information when you use the ThoriGen platform, website, and related services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
We are committed to the principles of #AIForGood and ethical AI development, which includes responsible data handling and privacy protection.
2. Information We Collect
2.1 Information You Provide
We collect information you directly provide to us, including:
- Account Information: Name, email address, phone number, and demographic information
- Profile Information: Skills, languages, work experience, and preferences
- Payment Information: Payment method details, tax information, and banking details
- Identity Verification: Government-issued ID, address verification documents
- Communication Data: Messages, support tickets, and feedback
2.2 Project-Related Data
During project participation, we may collect:
- Work Submissions: Text, audio, images, videos, and other content you create
- Audio Recordings: Voice samples for speech-related projects
- Video Recordings: Facial expressions, gestures, or movements for VR/AR projects
- Performance Data: Task completion times, accuracy rates, and quality scores
- Behavioral Data: Click patterns, navigation behavior, and interaction data
2.3 Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, features used, and access times
- Location Data: General geographic location based on IP address
- Technical Data: Log files, error reports, and system performance data
2.4 Third-Party Information
We may receive information about you from:
- Identity verification services
- Payment processors
- Social media platforms (if you choose to connect them)
- Other Appen services you may use
3. How We Use Your Information
3.1 Platform Operations
- Create and manage your account
- Process applications and qualifications
- Assign and manage project tasks
- Calculate and process payments
- Provide customer support
- Communicate about projects and platform updates
3.2 AI Development and Research
- Train and improve AI models and algorithms
- Develop machine learning datasets
- Enhance natural language processing systems
- Improve computer vision and speech recognition
- Support ethical AI research initiatives
3.3 Platform Improvement
- Analyze platform usage and performance
- Optimize user experience and interfaces
- Develop new features and services
- Conduct research and analytics
- Ensure platform security and prevent fraud
3.4 Legal and Compliance
- Comply with legal obligations
- Enforce our Terms of Service
- Protect our rights and those of our users
- Respond to legal requests and prevent harm
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with trusted service providers who assist us in:
- Payment processing (PayPal, Payoneer, Airtm, etc.)
- Identity verification services
- Cloud hosting and data storage
- Email and communication services
- Analytics and performance monitoring
4.2 Appen Group Companies
We may share information with other Appen subsidiaries and affiliates for business operations, AI research, and service improvement.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4.4 Legal Requirements
We may disclose information when required by law, court order, or to protect the rights, property, or safety of Appen, our users, or others.
4.5 Aggregated and De-identified Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, industry analysis, and other business purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication systems
- Employee training on data protection
- Incident response and breach notification procedures
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any known security breaches as required by law.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and support your account
- Comply with legal obligations and regulatory requirements
- Resolve disputes and enforce our agreements
- Support ongoing AI research and development
Specific retention periods vary by data type:
- Account Information: Retained while your account is active and for up to 7 years after closure
- Payment Data: Retained for up to 7 years for tax and audit purposes
- Project Work: May be retained indefinitely for AI training purposes (in anonymized form)
- Communication Data: Retained for up to 3 years for support purposes
7. International Data Transfers
As a global platform with over 1M+ contributors worldwide, your information may be transferred to and processed in countries other than your own, including Australia, the United States, and other countries where Appen operates.
We ensure adequate protection for international transfers through:
- Standard Contractual Clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Other appropriate safeguards as required by applicable law
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to certain exceptions)
- Portability: Request a copy of your data in a structured, machine-readable format
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the Contact section.
10. Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Third-party services we may integrate with include:
- Payment processors (PayPal, Payoneer, Airtm)
- Identity verification services
- Analytics platforms
- Communication tools
- Social media platforms
11. AI Training and Data Use
As part of our #AIForGood mission, the work you contribute through ThoriGen helps train and improve AI systems. Here's how we handle this data:
11.1 Data Processing for AI
- Your contributions may be used to train machine learning models
- Data is typically anonymized or de-identified before use in AI training
- We ensure diverse representation to reduce bias in AI systems
- Your work helps create more inclusive and equitable AI technology
11.2 Ethical AI Principles
- We follow our Crowd Code of Ethics in all AI development activities
- We strive to ensure AI systems are trustworthy, fair, and beneficial
- We respect the diversity of our global contributor community
- We maintain transparency about how data is used in AI development
12. Children's Privacy
ThoriGen is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
13.1 Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
13.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
13.3 Right to Opt-Out
You have the right to opt-out of the sale of your personal information. We do not sell personal information in the traditional sense.
13.4 Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
14. GDPR Rights (EU Users)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):
- Lawful Basis: We process your data based on contract performance, legitimate interests, or consent
- Data Protection Officer: You can contact our DPO for privacy-related questions
- Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
- Data Transfers: We ensure adequate safeguards for data transfers outside the EU
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
- Posting the updated policy on our platform
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of our services after any changes take effect constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
ThoriGen Privacy Team
Email: [email protected]
Support: [email protected]
Website: www.thorigen.com
Address: Appen Limited, Level 6, 9 Help Street, Chatswood NSW 2067, Australia
Data Protection Officer: [email protected]
Response Time
We will respond to your privacy requests within 30 days (or as required by applicable law). For complex requests, we may extend this period and will inform you of any delays.